Terms of Service

Last updated June 21, 2026

These Terms of Service (“Terms”) govern access to and use of the website, platform, data products, and services (collectively, the “Services”) provided by Snowe AI (“Snowe AI,” “we,” “us”). By accessing or using the Services, you agree to these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind it. The Services are offered only within the United States.

1. Definitions

“Data Products” means consumer records, business contacts, and intent signals made available through the Services. “Platform” means our web applications, APIs, and dashboards. “Authorized Users” are individuals you permit to access your account. “Order Form” means an ordering document specifying pricing and usage.

2. Accounts and security

You must provide accurate registration information, keep credentials confidential, promptly report any suspected breach, and remain responsible for all activity under your account. We may suspend or terminate accounts that violate these Terms, contain false information, or present a security risk.

3. The Services

The Platform enables data querying, audience segmentation, website visitor identification, real-time intent signals, CRM enrichment, and integrations. Features vary by subscription tier and any applicable Order Form.

4. Permitted use of data

You may use the Data Products only for lawful business purposes such as marketing, sales, and analytics. You may not use the Data Products: (a) as a factor in establishing eligibility for credit, insurance, employment, housing, or other purposes under the Fair Credit Reporting Act (FCRA); (b) for any unlawful purpose; (c) to resell or sublicense without our consent; (d) to harass individuals; (e) to re-identify de-identified data; or (f) to scrape or access the Services without authorization. Snowe AI’s Data Products are not consumer reports under the FCRA.

5. Your compliance obligations

You are solely responsible for complying with all applicable laws when using the Services, including CAN-SPAM (including honoring opt-out requests within 10 days), the Telephone Consumer Protection Act (TCPA) and its consent requirements, the CCPA/CPRA and other US state privacy laws (including required notices and opt-outs), and scrubbing against the National Do Not Call Registry where applicable. Violations may result in immediate suspension or termination.

6. Fees and payment

Subscription plans specify data limits and feature access. Except as stated in an Order Form, all fees are non-refundable. Amounts more than 15 days overdue may accrue interest at 1.5% per month and may result in suspension. You are responsible for applicable taxes. We may change pricing on 30 days’ notice.

7. Intellectual property

Snowe AI and its licensors retain all rights in the Platform, technology, and Data Products. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your internal business purposes. You retain rights in data you upload and grant us a license to process it to provide the Services. Any feedback you provide may be used by us without restriction.

8. Confidentiality

Each party will protect the other’s confidential information and use it only to perform under these Terms, except for information that is public, already known, independently developed, or required to be disclosed by law.

9. Warranties and disclaimers

We warrant that the Services will perform materially in accordance with their documentation. Except as expressly stated, the Services and Data Products are provided “AS IS” and “AS AVAILABLE,” and we disclaim all other warranties, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant uninterrupted or error-free operation or guarantee 100% data accuracy or match rates.

10. Limitation of liability

To the maximum extent permitted by law, Snowe AI will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability will not exceed the amounts you paid for the Services in the 12 months before the event giving rise to the claim.

11. Indemnification

You will indemnify and hold harmless Snowe AI and its affiliates from claims arising out of your use of the Services, your violation of these Terms or applicable law, or data you upload, including reasonable legal fees.

12. Term and termination

These Terms continue until terminated. Either party may terminate on 30 days’ notice (no refund of prepaid fees except as stated in an Order Form). We may terminate immediately for breach, non-payment, legal violations, or security threats. On termination, your access ends, you must stop using and delete the Data Products, and payment obligations survive.

13. Data security

We maintain administrative, technical, and physical safeguards including encryption in transit (TLS 1.2+), encryption at rest (AES-256), role-based access controls, and regular security assessments. No method of transmission or storage is 100% secure.

14. Changes to these Terms

We may modify these Terms and will update the “Last updated” date. Material changes will be communicated with reasonable advance notice. Continued use after changes take effect constitutes acceptance.

15. Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. Except for claims seeking injunctive relief to protect intellectual property, disputes will be resolved by binding arbitration administered by the American Arbitration Association on an individual basis. You and Snowe AI agree that any dispute will be conducted only on an individual basis and not in a class, consolidated, or representative action.

16. General

These Terms, together with any Order Form and our Privacy Policy, are the entire agreement. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or acquisition. Neither party is liable for delays caused by events beyond its reasonable control. Notices may be sent to support@snowe.ai.

17. Contact us

Questions about these Terms? Email support@snowe.ai.